Somerset area TERMS AND CONDITIONS.

YOUR SAFETY

• 1. TK Watersports in Somerset is a trading style of, and operated by our authorised franchisee Wall Eden Adventure based at Wall Eden Farm, Highbridge, Somerset. All of our instructors and guides are vetted and DBS checked and cleared to work with those under 18 years of age. ALL INSTRUCTIONS ISSUED BY OUR SAFETY BOAT OPERATORS, INSTRUCTORS, COACHES AND GUIDES, MUST BE FOLLOWED AT ALL TIMES. Failure to follow these instructions will result in the hire being terminated without refund. 

BOOKING

• 2. Bookings are available seven days a week, via this website, and must be made by prior appointment. We do not have the facility to provide rentals without notice due to logistical reasons. Full payment of the rental or activity charges must be paid at time of booking. The charges are set out when booking. 

• 3. Canadian canoes, and kayaks are booked out for hire for set periods each day, with half day hires limited to four hours and full day hires limited to eight hours, it is the responsibility of the hirer to ensure that they arrive punctually at the start of their hire period and that the kayaks and canoes are returned on or before the end time of the hire period, failure to do will result in additional hire charges being made, or/and charges made for search and rescue purposes. For an initial air rifle shooting or archery session to be created there must be a minimum of 2 people booked to create the slot. Or you can join an existing session.

• 4. Land based activities are available at TK Watersports Somerset, based at Wall Eden Farm, Highbridge. These land   based activities include Archery and Air Rifle Shooting. These activities can be dangerous and are supervised by our fully qualified instructors at all times.

• 5. Upon booking, you‘ll be issued with your ‘R’ booking reference number, example #R12345678, and you will need to provide this number to your TK Watersports operator when confirming a date for your booking, and on the day of the activity itself. You will also need this number should you wish to change, amend, or cancel your booking.

DEPOSITS AND INDEMNITIES

• 6. A security deposit of £50 (refundable) must be paid per kayak or paddleboard on the day of your rental and must be supported with photo ID in the form of a current passport or photo driving licence where a copy will be taken and retained by TK Watersports™ and it’s franchisees. All our boats carry serial numbers and are easily identifiable. In the case of equipment not being returned we will always involve the Police and other agencies in the attempt to reclaim our equipment.  All our boats are fitted with GPS trackers so you and our boats can always be located. The deposit will be forfeited if the terms of this agreement are not met or followed, or if you are more then 15 minutes late returning at the end of your hire.

• 7. As the main renter, you will be responsible for all the equipment owned by TK Watersports™ or it’s franchisees which is being used by members of your group. All paddlers must conduct their kayaking and canoeing activities in a safe and considerate manner. You will be required to sign a document prior to the activity which includes important information regarding the safety rules and procedures of the activity. The signing of the document allows us to know that you have read and understood the rules and procedures.

AGE RESTRICTIONS 

• 8. Any person under the age of 18 must be accompanied by a responsible adult. Sorry kids but we do not hire to persons under the age of 18 who are unaccompanied. The minimum age of a child riding in a double seat kayak with an adult will be 5 years and in single seat kayaks will be 8 years. Only those aged 7 or over will be permitted to take part in the archery or air rifle shooting activities and participants under the age of 18 will require full parental/guardian consent.

DELIVERY AND COLLECTION

• 9. TK Watersports™ and it’s franchisees will make arrangements for your rented kayaks and Canadian canoes and their associated equipment to be available at Wall Eden Farm on the day requested and you return the equipment to TK Watersports at Wall Eden Farm at the end of your rental. 

CLOTHING, BUOYANCY AIDS AND ACCESSORIES 

• 10. All participants must wear a correctly fitted buoyancy aid provided by TK Watersports™ at all times whilst kayaking and canoeing with our equipment. Helmets provided must be worn by those under 13 years of age. Use of your own buoyancy aid is not permitted with our equipment as it may not meet our minimum specification requirements.

• 11. It is the responsibility of the hirer to ensure that they wear suitable clothing as these will get wet, and sun cream where appropriate and that they are fit enough to participate.

• 12. TK Watersports™ will provide a dry bag on request of a hirer to contain personal belongings. It is the responsibility of the hirer to ensure that it is fastened shut correctly and in conjunction with the supplied instructions.

SAFETT BOAT

• 13. In some of our operating areas, large paddling groups will be accompanied by our safety boat on which the duty operator is fully trained in marine rescue and first aid. THE SAFETY BOAT MUST NOT BE OPERATED BY CUSTOMERS AND IS ONLY TO BE DRIVEN BY RYA POWERBOAT TRAINED STAFF EMPLOYED BY TK WATERSPORTS OR IT’S FRANCHISEES.

INSURANCE

• 14. TK Watersports™ and it’s franchisees holds a valid £5 Million Public Liability and £1 Million Professional Indemnity Insurance policy to cover participants whilst hiring our kayaks or Canadian canoes, or taking part in archery or air rifle shooting sessions, this policy will NOT cover injuries caused or inflicted by your own, or another participant's carelessness.

DISCLAIMER

• 15. Paddlers should be aware that kayaking, Canadian canoeing, archery and air rifle shooting can be dangerous. Hazards include (but not limited to); drowning, hypothermia, repetitive strain injury, slips, trips, falls, paddle strike, muscular injuries from shooting rifles, using archery equipment, paddling or moving equipment. All participants accept that the above mentioned hazards may occur. TK Watersports™ it’s franchisees or insurers accepts no responsibility or liability whatsoever for death or personal injury, or for any loss or damage to personal belongings incurred whilst hiring any of our kayaks or canoes, whilst handling archery bows and arrows, and whilst handling air rifles and ammunition, or using our equipment, UNLESS that death, personal injury or loss of, or damage to the goods arises directly from an act of omission on the part of the TK Watersports™ and it’s franchisees, its servant or agent, or held liable in law.

• 16. The hirer agrees to pay for, and indemnify TK Watersports, it’s franchisees, or insurers against claims for, any lost or damaged equipment not belonging to TK Watersports or it’s franchisees, where the loss or damage is caused by your paddling activities whilst using our equipment. Examples would include damage to vessels, docks, buoys, and pontoons caused by you striking the object or vessel with your hired boat. TK Watersports™ and it’s franchisees reserve the right to compensate themselves, and claim against you for any loss or unnecessary damage to our kayaks, paddle boards or equipment including paddles, helmets, seats, buoyancy aids, lights, dry bags, thigh braces, spraydecks, cags, air rifles, ammunition, archery bows, arrows etc. The hirer agrees to pay in full, the replacement costs of any missing, lost or damaged equipment belonging to TK Watersports or it’s franchisees.

• 17. People with existing injuries should not participate and should seek guidance from TK Watersports™ as to their suitability.  

LOCAL RESTRICTIONS 

• 18. Renters will be restricted to Kayaking and canoeing within a designated area on the River Brue, details of this area will be issued to renters on the day of rental. 

CANCELLATIONS, TERMINATIONS AND REFUNDS

• 19. Any person who appears to be under the influence of Alcohol or drugs will not be allowed to hire a kayak or paddleboard and will not be eligible to a refund.

• 20. TK Watersports™ and it’s franchisees reserve the right to cancel hire of their kayaks and canoes, or suspend air rifle shooting and archery activities if they perceive weather conditions to be unsuitable for those activities. In these instances the hirer will be offered to rebook for an alternative time or be issued with a full refund, or a TK Watersports gift card.

• 21. Any cancellations made by you more than 30 days before a booked slot will be eligible to a full refund, 14 to 30 days before a 50% refund will be given. Between 7 and 13 days before the booking a 25% refund will be given. Less than 7 days before or in the event of you not turning up for your hire or activity, no refund will be offered UNLESS cancelled by us due to unsuitable weather conditions, pursuant to clause 20, or by you due to a genuine provable emergency. We will need your ‘R’ booking reference number to process your refund.

• 22. We reserve the right to terminate the hire or activity without a refund if any of the conditions of this agreement are breached, or if the instructions issued by TK Watersports, its staff, agents, or franchisees are not followed.

CHANGES TO AGREEMENT

• 23. TK Watersports™ and it’s franchisees have the right to amend or change these terms and conditions at any time.

DEFINITIONS

• 24. 'Renters', 'Paddlers', 'You', 'Hirer', 'Customers' shall always refer to you, the customer of TK Watersports™ and it’s franchisees

• 25. This agreement is governed by and under the jurisdiction of English Law. ‘Our’, 'TK Watersports™', 'We', 'Us',  shall always refer to TKL Leisure Ltd, Unit 24 Highcroft Industrial Estate, Enterprise Road, Waterlooville, Hampshire PO8 0BT,  or the local TK Watersports franchisee, Wall Eden Adventure.