PLEASE TAKE A MOMENT TO READ OUR TERMS AND CONDITIONS.
You must agree to our standard terms and conditions of hire outlined below. Then click the I AGREE button to accept the agreement.
- 1. Any person under the age of 18 must be accompanied by a responsible adult. Sorry kids but we do not hire to persons under the age of 18 who are unaccompanied. All of our instructors and guides are vetted and DBS checked and cleared to work with those under 18 years of age. Our guides will carry a VHF marine radio so we're in contact with the coastguard or harbourmaster.
- 2. As the main renter, you will be responsible for all the equipment owned by TK Watersports™ used by members of your group.
- 3. The minimum age of a child riding in a double seat kayak with an adult will be 5 years and in single seat kayaks will be 8 years.
- 4. Renters will be restricted to Kayaking and paddle boarding within a designated area, details of this area will be issued to renters on the day of rental. TK Watersports™ will make arrangements for your rented kayaks and paddle boards to be available at your launch location on the day requested and TK Watersports™ will collect from the same location at the end of your rental.
- 5. Bookings are available seven days a week, and must be made by prior appointment. We do not have the facility to provide rentals without notice due to logistical reasons. Full payment of the rental charges must be paid at time of booking. The charges are set out when booking. There is an additional charge of £20.00 per person for an instructor or guide for your trip, to pay for the instructors / guides time.. ALL INSTRUCTIONS ISSUED BY OUR SAFETY BOAT OPERATOR MUST BE FOLLOWED AT ALL TIMES.
- 6. A security deposit of £50 (refundable) must be paid per kayak or paddleboard on the day of your rental and must be supported with photo ID in the form of a current passport or photo driving licence where a copy will be taken and retained by TK Watersports™. TK Watersports™ reserve the right to compensate themselves for any loss or unnecessary damage to kayaks, paddle boards or equipment including paddles, helmets, seats, buoyancy aids, lights, dry bags, thigh braces, spraydecks, cags etc before refunding any security deposits. All our boats carry serial numbers and are easily identifiable. In the case of equipment not being returned we will always involve the Police and other agencies in the attempt to reclaim our equipment.
- 7. All participants must wear a correctly fitted buoyancy aid provided by TK Watersports™ at all times whilst kayaking and paddle boarding with our equipment. Helmets provided must be worn by those under 13 years of age. Use of your own buoyancy aid is not permitted with our equipment as it may not meet our minimum specification requirements.
- 8. Participants should be aware that kayaking and paddle boarding can be dangerous. Hazards include (but not limited to); drowning, hypothermia, repetitive strain injury, slips, trips, falls, muscular injuries from paddling or moving equipment. All participants accept exposure the above mentioned hazards and do not hold TK Watersports™ responsible for injuries obtained from kayaking or paddle boarding. Large paddling groups will be accompanied by our safety PWC on which the duty operator is fully trained in marine rescue and first aid. All paddlers will agree to follow our safety instructions issued by our instructors,guides, and safety boat operator at all times whilst using our equipment. Failure to follow these instructions will result in the hire being terminated without refund.
- 9. It is the responsibility of the hirer to ensure that they wear suitable clothing as these will get wet, and sun cream where appropriate and that they are fit enough to participate.
- 10. People with existing injuries should not participate and should seek guidance from TK Watersports™ as to their suitability.
- 11. TK Watersports™ accepts no responsibility for any loss or damage to personal belongings incurred whilst hiring any of our kayaks or paddle boards.
- 12. TK Watersports™ will provide a dry bag on request of a hirer to contain personal belongings. It is the responsibility of the hirer to ensure that it is fastened shut correctly and in conjunction with the supplied instructions.
- 13. All paddlers must conduct their kayaking and paddle boarding activities in a safe and considerate manner. Paddlers are to stay well clear of naval vessels and not to paddle around Devonport Dockyard, Brittany Ferries in Millbay Marina and the Cremyl Ferry around the Stonehouse area, and within the perimeter of Mayflower Marina. Sea touring kayaks must not be paddled more than three nautical miles off shore. Paddlers are reminded that they do not need to paddle in the main shipping channel but can explore the edges of the river out of the way of other vessels.
- 14. TK Watersports™ holds a valid £10 Million Public Liability and £1 Million Professional Indemnity Insurance policy to cover participants whilst hiring our kayaks or paddle boards, this policy will NOT cover injuries caused or inflicted by another participant's carelessness.
- 15. Any person who appears to be under the influence of Alcohol or drugs will not be allowed to hire a kayak or paddleboard and will not be eligible to a refund.
- 16. The hirer agrees to pay for any lost or damaged equipment. THE SAFETY PWC MUST NOT BE OPERATED BY CUSTOMERS AND IS ONLY TO BE DRIVEN BY TK WATERSPORTS STAFF.
- 17. Kayaks and paddle boards are booked out for hire for set periods each day, with half day hires limited to four hours and full day hires limited to eight hours, it is the responsibility of the hirer to ensure that they arrive punctually at the start of their hire period and that the kayaks and paddle boards are returned on or before the end time of the hire period, failure to do will result in additional hire charges being made, or/and charges made for search and rescue purposes.
- 18. Rentals of 24, 48 hour, 3 Day, 7 Day or 30 Day periods are available and the hirer must ensure that all property of TK Watersports™ is kept secure, locked and insured when not in use. TK Watersports™ reserves the right to charge the full replacement cost for any of our equipment not returned.
- 19. TK Watersports™ reserve the right to cancel hire of their kayaks and paddle boards if they perceive weather conditions to be unsuitable for kayaking and / or paddle boarding. In these instances the hirer will be offered to rebook for an alternative time or be issued with a full refund.
- 20. DISCLAIMER. We will not be liable for any death, personal injury, or loss of or damage to goods arising out of the hire of any items by them unless that death, personal injury or loss of, or damage to the goods arises directly from an act of omission on the part of the company, its servant or agent.
- 21. TK Watersports™ reserves the right to amend or change these terms and conditions at any time.
- 22. Any cancellations made 48 hours before a booking will be eligible to a full refund, 24 hours before a 50% refund will be given. Less than 24 hours before or in the event of you not turning up for your hire, no refund will be offered unless cancelled by us due to unsuitable weather or sea conditions, or by you due to a genuine emergency.
- 23. We reserve the right to terminate the hire without a refund if any of the conditions of this agreement are breached.
- 24. 'Renters', 'Paddlers', 'You', 'Hirer', 'Customers' shall always refer to you, the customer of TK Watersports™.
- 25. This agreement is governed by and under the jurisdiction of English Law. 'TK Watersports™', 'We', 'Us', shall always refer to TKL Leisure Ltd, 12 Gloucester Court, Plymouth PL1 5EJ
- 26. With reference to paddleboard sales, you agree to pay for your paddleboard purchase at the time of ordering on this website, and we aim to deliver your ordered paddleboard to your nominated address within 48 hours. At times your ordered paddleboard may be out of stock and if that is the case, we'll give you an estimated delivery date. To comply with the Distance Selling Regulations, you may return the goods to us in an unused condition and with all original packaging within 28 days of dispatch upon which we'll issue a full refund to your payment method. This excludes specially ordered items. All paddleboards come with a three year manufacturers warranty.
Thank You.
Click the button below to accept these terms and conditions, and to continue to the booking page. The agreement above is there to protect all our interests and to provide you with the means by which we operate as a business.